Article 5 CUSTOMER’S RIGHTS AND CHOICES

5.1. Before collecting the User’s personal data, the User is informed by ORVEDA of this collection, as well as of the intended use of the concerned data. The User has the right to ask ORVEDA not to collect or process his or her personal data. The User can enforce the right to object at the time of data collection or at the later time by:
- checking certain boxes on the forms used by ORVEDA to collect the User’s data;
- by clicking the relevant « unsubscribe » link on marketing emails sent by ORVEDA;
- by contacting ORVEDA by email, by poste or by text message, using any of the following:

ORVEDA Limited, 1-5 Wandsworth Road, 3rd Floor, London SW8 2LN, United Kingdom, company number 9209025, concierge@orveda.com .

ORVEDA will apply the User’s preferences going forward. In some circumstances, withdrawing the User’s consent to the use or disclosure of the User’s personal information will mean that the User cannot take advantage of some of ORVEDA’s products or services.

 

5.2. The User using a mobile application may be asked for his or her geo-location. The User may choose not to share the geo-location details by adjusting the mobile device’s location services settings. To do so, the User has to decline from sharing the geo-location details, by following the instructions on the mobile device on changing the relevant settings.

 

5.3. The User has the right to access to and receive details about the User’s personal data held by ORVEDA. The User has also the right to update and correct inaccuracies in the User’s personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. ORVEDA may take reasonable steps to verify the User’s identity before granting access or making corrections.

 

5.4. When the processing is grounded by the consent of the User, the User may withdraw at any time such consent.

 

5.5. The User has the right to receive the personal data concerning him, which he has provided to ORVEDA in a structured, commonly used and machine-readable format.

 

5.6. The User may give to ORVEDA directives concerning the retention, erasure and processing of the User’s personal data after the User’s death.

 

5.7. The User may enforce the rights mentioned in Privacy Policy by contacting ORVEDA by means indicated in Clause 5.1.