DO YOU OFFER REFUND OR RETURNS ?

You may return your entire order or selected items within 14 days of purchase on the condition that items purchased on orveda.com are in their original condition and packaging (i.e. sealed and unopened). We will not accept products that have been opened, or used. If you received a gift with purchase, you are obligated to return the gift along with your qualifying items otherwise your return will not be accepted.
Please return the products in their original packaging and condition and enclose the return receipt along with the parcel.
To return your parcel, please reach first our Concierge at concierge@orveda.com
Please allow 7-10 working business days from receipt of package for processing and transit time for returns.
For additional information on returns, please contact us at concierge@orveda.com we will be happy to assist you.